Important Information for Existing Subscribers

Thank you for subscribing to Bimuno! If you had a subscription with us before the move to our new platform on the 31st of March there’s a few things you need to do to ensure your next Bimuno delivery arrives on time.

To keep all your personal information safe, we haven’t migrated your account password or payment details, please follow the instructions below to keep your Bimuno subscription rolling.

If you are having any trouble, our friendly customer service team are on hand to help. Please use the Help Centre or call 01214893111 for help on adding your payment details and managing your subscription

How to update your payment details:
  • Step One:

    Select ‘Account’ at the top of the site, and log in to access your orders, subscriptions and details.

  • Step Two:

    If you have not logged in since 31st March, you may be required to update your password. Select ‘forgotten password’ and enter your email address.

  • Step Three:

    Check your emails to reset your password, once done, go back to ‘Account’ and log in using your new password.

  • Step Four:

    Within your account, scroll down to Subscriptions, where you will see all your active subscription orders.

  • Step Five:

    For any subscriptions that are still in ‘failed payment’ status, please select resolve to re-enter your payment details. .

  • Step Six:

    Please input your payment details. once you have saved your changes, your existing subscription will prepare to dispatch.