How much is Postage and how long does delivery take.
We pride ourselves in dispatching every order we receive within one working day and all orders are shipped via either of the below postage options:
- UK - Royal Mail Tracked 48 service, £3 per order under £15 and free of charge on orders over £15, which includes a tracking number and is delivered within 2-3 working days.
- INTERNATIONAL - Where applicable, this service is offered based on postage weight and destination. For most international countries, this option is only available for purchases of a maximum of two products.
- UK - DPD Next Day. Order before noon to ensure your order is despatched and delivered before noon the following working day.
- INTERNATIONAL - wnDirect Tracked service, ensuring your order is delivered on time and more importantly in perfect condition.
The table below lists the regions we deliver to with associated costs and delivery time frames.
|REGION||DELIVERY TYPE||DELIVERY COST||ESTIMATED DELIVERY TIME|
|United Kingdom (Incl. British Isles)||STANDARD Delivery||£3 for orders <£15||2-3 Working Days|
|STANDARD Delivery||FREE for orders > £15||2-3 Working Days|
|United Kingdom||EXPEDITED (Next Day) Delivery||£5.95||1 Working Day|
|British Isles & Highlands||EXPEDITED (Next Day) Delivery||£11.00||1 Working Day|
|Western Europe||STANDARD Delivery||From £3.10||3-4 Working Days|
|EXPEDITED Delivery||From £7.51||1-2 Working Days|
|Eastern Europe||STANDARD Delivery||From £3.62||7-8 Working Days|
|EXPEDITED Delivery||From £10.00||3-4 Working Days|
|North America||STANDARD Delivery||From £3.62||8-12 Working Days|
|EXPEDITED Delivery||From £10.03||3-4 Working Days|
|Central & South America||EXPEDITED Delivery||From £16.61||8-12 Working Days|
|Middle East||STANDARD Delivery||From £3.62||8-12 Working Days|
|EXPEDITED Delivery||From £11.48||4-5 Working Days|
|Africa & Asia||STANDARD Delivery||From £3.62||8-12 Working Days|
|EXPEDITED Delivery||From £10.52||4-5 Working Days|
|Far East & Australasia||STANDARD Delivery||From £4.26||8-12 Working Days|
|EXPEDITED Delivery||From £11.28||3-4 Working Days|
What is our Returns Policy?
Items can only be returned for a full refund if they are unopened, unused and in a re-saleable condition with all packaging intact and must be returned within 30 days of despatch.
If you do not have your despatch note or invoice, please include an explanatory note quoting your order number and reason for return.
Please contact us at firstname.lastname@example.org to confirm you wish to return your order. Once confirmed, your order, including all original packing needs to then be sent (at your own cost unless agreed otherwise with Clasado) on to:Returns Dept.Clasado LtdPO BOX 1512BedfordMK42 5DA
Once received, please allow 10 working days for your refund / replacement to be processed.
For further information or assistance please contact our Customer Service Team and we will be happy assist you.